S&P Global
As an intern I redesigned an SEC filings alert platform as an inbox with a confidence score per filing. Data from active users taught me to go to users first.
Finance
Industry
Enterprise
Company type
2015
When
Role
Design intern
Team
Worked with engineers
Outcome
An inbox with confidence scores
What everyone assumed
I designed the alert platform from conversations with engineers. That gave me an inbox where each filing had a confidence score analysts could agree or disagree with.
What changed
Data from active users pointed somewhere else. Since then I go to the people who use the product first.

How it unfolded
As an intern at S&P Global, I redesigned an alert platform for SEC filings. I made it an inbox. Each filing got a confidence score that analysts could agree or disagree with.
I based the design on conversations with engineers. Then data from active users pointed somewhere else.
That taught me a habit I still keep. I go to the people who use the product first.
More work
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