George Mason University
I led a six-person capstone team for a 15-location salon chain. Customer polling and a teammate's day in the shop showed the need: the register and inventory.
Retail salons
Industry
Concept
Company type
2011 to 2012
When
Role
Team lead, senior capstone
Team
Six-person team
Outcome
Off-the-shelf system configured for the pilot salon
What everyone assumed
I pitched a custom iPad app for the salon chain.
What changed
Customer polling and a teammate's day in the shop showed the real need was the register and inventory.
How it unfolded
For my year-long senior capstone at George Mason University, I led a six-person team. We worked with a salon chain that had 15 locations.
I had pitched a custom iPad app. Then we polled customers, and a teammate spent a day in the shop. That showed the real need was the register and inventory.
So we configured an off-the-shelf system for the pilot salon. We made training videos and presented the work in May 2012.
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