Total Conduct

A machine learning app that helps compliance officers detect FOREX collusion.

Finance

Category

Enterprise

Company Type

2015

Year

Role

Lead UX Designer, Detectica

Team

Product team with data scientists

Outcome

Helped compliance officers detect forex collusion.

Total Conduct project screenshot

Takeaways

Working with compliance officers was an enlightening experience that underscored the importance of developing user experiences tailored to their specific needs. Through direct engagement and ongoing dialogue, I gained a deeper understanding of their daily challenges and regulatory requirements. This process significantly enhanced our design empathy, allowing us to create more effective and user-friendly solutions.

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